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Post-Travel Feedback
Thank you for travelling with UOB Travel Planners. We hope you have had a pleasant holiday.
Please share with us your experience. We value your feedback as you can help us further improve our services.
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Personal Particulars
* Title
Mr
Miss
Mdm
Mrs
Dr
Sir
Mstr
* Full Name
(As in Passport)
* Surname
* Gender
Female
Male
* Nationality
* Contact
* Mailing Address
* Email
* Postal Code
Booking Experience
Tour Consultant Name
Service
Excellent
Good
Acceptable
Poor
Knowledge
Excellent
Good
Acceptable
Poor
Efficiency
Excellent
Good
Acceptable
Poor
Responsibility
Excellent
Good
Acceptable
Poor
Booking Experience
Phone
Excellent
Good
Acceptable
Poor
N.A.
Walk-in
Excellent
Good
Acceptable
Poor
N.A.
Queueing
Excellent
Good
Acceptable
Poor
N.A.
Payment
Excellent
Good
Acceptable
Poor
N.A.
Travel Details
Name of Tour
No. of days / nights
Departure Date
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
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23
24
25
26
27
28
29
30
31
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
2002
2003
2004
2005
2006
2007
2008
2009
2010
Name of Tour Manager / Leader
Name of Overseas Guide
Name of Coach Captain / Driver
Places Visited on this Trip
(Provide City Names)
How did you come to know about this tour?
Television
Newspaper
Radio
Brochures / Flyers
Internet / Email Broadcast
Travel Fairs
Word of Mouth
Others
(Please Specify)
Travel Experience
UOBTP Tour Manager / Tour Leader
Service
Excellent
Good
Acceptable
Poor
N.A.
Knowledge
Excellent
Good
Acceptable
Poor
N.A.
Efficiency
Excellent
Good
Acceptable
Poor
N.A.
Responsibility
Excellent
Good
Acceptable
Poor
N.A.
Overseas Local Guide / Coach Captain
Service
Excellent
Good
Acceptable
Poor
N.A.
Knowledge
Excellent
Good
Acceptable
Poor
N.A.
Efficiency
Excellent
Good
Acceptable
Poor
N.A.
Responsibility
Excellent
Good
Acceptable
Poor
N.A.
Airport
Check-in
Excellent
Good
Acceptable
Poor
N.A.
Transfer
Excellent
Good
Acceptable
Poor
N.A.
Accommodation
Location
Excellent
Good
Acceptable
Poor
N.A.
Service
Excellent
Good
Acceptable
Poor
N.A.
Facilities
Excellent
Good
Acceptable
Poor
N.A.
Comfort
Excellent
Good
Acceptable
Poor
N.A.
Itineratries
Sights
Excellent
Good
Acceptable
Poor
N.A.
Meals
Excellent
Good
Acceptable
Poor
N.A.
Scheduling
Excellent
Good
Acceptable
Poor
N.A.
Summary
Overall Enjoyment of Tour
Yes
No
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